Defining the Buyer’s Journey According to HubSpot, the buyer’s journey is the active process buyers go through to become aware of, evaluate, and purchase a new product or service. This process is basically the same whether a person is making a personal purchase or buying a product or service on behalf of a business. Depending upon the industry, this process can range anywhere from less than a month to a year. The buyer’s journey has been defined in various ways with versions having few as three stages or as many as fifteen stages.......
Continue Reading